Refund policy

The Boost Pros Returns & Refunds Policy

Our Commitment to Your Performance

At The Boost Pros, we curate and engineer best-in-class products for serious automotive enthusiasts. We stand behind every item we sell with a clear, fair, and transparent policy designed to ensure you can purchase with total confidence.

 

 

The VPO Strategic Satisfaction Guarantee

(For VPO Liquid Boost Oil Vitalizers Only)

We are so confident in our VPO Liquid Boost Technology™ that we offer an unprecedented guarantee. If you use one of our VPO Oil Vitalizers and are not 100% satisfied with the improvement in performance and peace of mind, we will refund your purchase.

  • Eligibility: This guarantee applies to one (1) used bottle of each unique VPO Vitalizer formula per customer.

  • To Initiate a Guarantee Claim: Please contact our support team at info@theboostpros.com within 60 days of your purchase with your order number and a brief description of your experience. No return of the used product is necessary.

 

 

Standard 30-Day Return Policy

(For All Other Products, including new/unopened VPO Vitalizers)

If you would like to return a new, unopened product for any reason, we are here to help.

  • Eligibility: We accept returns on all new, unopened, and unused items within 30 days of delivery. The item must be in its original, sealed packaging.

  • To Start a Return: Please contact our support team at info@theboostpros.com with your order number to request a return authorization and a return shipping address.

  • Return Shipping:

    • For standard returns (e.g., you changed your mind), you will be responsible for the cost of return shipping.

    • Items sent back to us without first requesting a return will not be accepted.

  • Non-Returnable Items: For safety reasons, we cannot accept returns on opened fluids, race fuels, or hazardous materials.

 

 

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us at info@theboostpros.com immediately. We will evaluate the issue and make it right.

  • Our Promise: We will cover all costs to correct our mistake, including providing a pre-paid return shipping label for the incorrect/damaged item and sending a replacement at no cost to you.

 

 

The Refund Process

Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If you have any questions at all about our policies, please don't hesitate to reach out.